PLUS INVEST S.A.S. is concerned about the protection of personal data. It is committed to ensuring the best level of protection for your personal data in accordance with the Data Protection Act.

For any information on the protection of personal data, you can also consult the website of the Commission Informatique et Liberté www.cnil.fr

1. Identity of the controller

Personal data is collected by: PLUS INVEST S.A.S.

Head office: 58 FAUBOURG VICTOR HUGO 97110 POINTE A PITRE Hereinafter referred to as “PLUS INVEST”

2. Purpose – use of data concerning you

2.1 Managing your orders

The information and data concerning you are necessary for the management of your order and for our commercial relations. This information may also be kept for the purposes of proof in compliance with legal and regulatory obligations (payment, guarantee, litigation, etc.).

2.2 Personalization of our services

The information and data concerning you allow us to improve and personalize the services we offer you, in particular on our website, mobile site and PLUS INVEST application and the information we send you.

   -   Plus Invest information and newsletters

In order to keep you informed of our news and the advantages that you can benefit from, you will be able to receive offers from our brand by electronic communication (email, sms, etc.). We measure the opening rate of our mailings in order to best adapt it to your needs. If you do not wish to receive offers and information from PLUS INVEST, you can oppose the sendings by indicating this when creating your account, or at any time by specifying it in My account. Depending on the choices made during the creation or consultation of your account, you will therefore be likely to receive offers from PLUS INVEST

3. Fight against Fraud

In order to secure payments and deliveries and thus to ensure you an optimal quality of service, the personal data collected on the site are also processed by PLUS INVEST to determine the level of risk of fraud associated with each order and, if necessary, help modulate the conditions for its execution. As part of this analysis, PLUS INVEST will refine its analysis (in particular Verified Reviews – you can request a presentation document for this service by sending an email to the Data Protection Department). Some of these service providers (in particular Verified Reviews) are also made recipients of the result of the analysis carried out and can use it on their behalf to feed their own incident file.

PLUS INVEST may, depending on the results of the control carried out on the orders, take security measures, in particular the request for additional supporting documents or the proposal of an alternative method of delivery (e.g. in-store delivery). These measures will have the effect of suspending the execution of the order or, if the result of the analysis does not guarantee the security of the order, of canceling it. The occurrence of an incident (unpaid on the grounds of fraudulent use of a means of payment, delivery fraud, etc.) will result in the registration of data relating to the order in the PLUS alert file. INVEST, which may, during future orders, lead PLUS INVEST to carry out additional checks.

At any time during the risk analysis carried out by PLUS INVEST, you can present your observations. In addition, in accordance with the Data Protection Act of January 6, 1978, you have the rights of access, rectification, deletion and opposition provided for by the law of January 6, 1978 relating to data processing, files and freedoms. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the response must be sent. To exercise your rights with regard to the fight against fraud, simply contact:

With PLUS INVEST: electronically to the Data Protection Department or by post to PLUS INVEST, Data Protection Department, 58 FAUBOURG VICTOR HUGO 97110 POINTE A PITRE, indicating your surname, first name, e-mail address and if possible your client reference.

4. Data collected on our site

4.1 What data?

In particular, we collect and process your name, address, email address, password, telephone number, IP address, connection data and browsing data, order history, preferences and areas of interest, products viewed, delivery incidents, complaints.

The mandatory or optional nature of the data is indicated to you during collection by an asterisk. Some data is collected automatically as a result of your actions on the site.

We also carry out audience measurements, for example we measure the number of page views, the number of visits to the site, as well as the activity of visitors to the site and their frequency of return.

4.2 When?

We collect the information that you provide to us in particular when:

• you create your customer account "My account"

• you place an order on our site and our application

• you browse our site and our application and consult products

• you participate in a game or contest

• you contact our Customer Service

• you write a comment

4.3 Data recipients

The data collected on the PLUS INVEST sites and applications are exclusively intended for the PLUS INVEST group.

They can be transmitted to the subsidiary companies of the PLUS INVEST group acting under the PLUS INVEST sign or to the companies – subcontractors – to which PLUS INVEST calls in the context of the execution of services and orders, in particular management, execution, processing and payment. .

4.4 Your rights under the Data Protection Act

In accordance with the Data Protection Act of January 6, 1978 amended by the law of August 6, 2004, you have a right of access and rectification and opposition to personal data concerning you. Simply write to us online at Customer Service or by mail at PLUS INVEST, Consumer Service, 58 FAUBOURG VICTOR HUGO 97110 POINTE A PITRE, indicating your surname, first name, e-mail address and if possible your customer reference. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the response must be sent. A response will then be sent to you within 2 months of receipt of the request.

To exercise your rights with regard to the fight against fraud, see the Fight against Fraud clause above.

5. Social networks

5.1 Use of your data in connection with Social Networks

The use of social networks and PLUS INVEST services or applications in connection with these social networks is likely to lead to the collection and exchange of certain data between the social networks and PLUS INVEST. We invite you to consult the personal data protection policies of the social networks in order to take precise knowledge of the information which is collected by the social networks and which can be transmitted to PLUS INVEST in connection with its sites and applications as well as the purposes of use of your data, in particular for advertising purposes. You can configure the access and confidentiality of your data directly on social networks. PLUS INVEST collects certain personal information and data on its behalf in connection with your activity on PLUS INVEST social network pages or PLUS INVEST sites and applications that use social network services. This data is used for advertising purposes to improve our commercial relationship and the advertising addressed to you in order to offer you a personalized and social experience. The information collected by PLUS INVEST for its own account through PLUS INVEST applications, sites or services in connection with social networks is governed by these conditions and the specific conditions of PLUS INVEST applications. On the other hand, PLUS INVEST is not responsible for the use made of your data by social networks for their own account.

5.2 "Plugins" and social modules

Our site uses “plug-ins” or social modules. These include small “like” and “share” buttons on third-party social networks such as Facebook, Twitter, Google+…. which you can find on our sites and applications. They allow you to "like" and share information from our sites and applications with your friends on social networks. When you consult a page of our PLUS INVEST sites (web or mobile) containing plug-ins or social modules, a connection is established with the servers of the social networks (Facebook, Twitter, etc.) which are then informed that you have accessed the corresponding page of the PLUS INVEST site consulted, even if you do not have a Facebook or Twitter user account, and even if you are not connected to your Facebook or Twitter account. For example: If you are connected to a social network while browsing the www.inatirel.com site, the social networks to which you are connected may mention your visit in your social network account. If you use plug-ins (eg like), your actions may be recorded and published on your social network accounts depending on the settings of your social network account. If you do not want social networks to publish your actions from the plug-ins in your social network accounts, you must log out of your social networks before visiting our site.

5.3 Facebook Connect / Google + Connect

The Facebook Connect (and Google + Connect) function allows you to connect to our sites with your Facebook account and discover what your friends have published on the web. When you connect to our sites with your Facebook account, PLUS INVEST may access certain information that you have provided on Facebook in order to provide you with a personalized and social experience. You will be asked for permission to access your profile data and share your activities with Facebook. Additional information to that already present in your Facebook account may be requested by PLUS INVEST for the purposes of managing your orders and our commercial relationship. This additional information is not transmitted to Facebook without your express permission. Access by PLUS INVEST to Facebook data and the use made of it are limited, in particular PLUS INVEST only uses the data strictly necessary to operate the applications you use. For each application you are informed of the data used and how it is used, displayed, shared or transferred.

If you connect to www.plus-invest97.fr using your Facebook credentials and your friends connect their account to www.plus-invest97.fr, they will know that you have a PLUS INVEST account, unless you have chosen not to not be visible to your friends on other sites. Users who connect to our site via Facebook Connect can only see the information you have added via Facebook if they have access to this information on Facebook. You can decide what type of information your friends can have access to by setting up your account in the Applications section of the Facebook site;

5.4 Personalization of advertisements

The information you receive from PLUS INVEST may be personalized according to the data that PLUS INVEST collects in connection with social networks. Due to your use of PLUS INVEST services (sites or applications) or your affiliation to a PLUS INVEST social network page, PLUS INVEST is likely to receive information about you, in particular your public profile and your centers of interest communicated on the social networks or other data that you will have PLUS INVEST to receive within the framework of the applications. PLUS INVEST advertisements linked to your profile and the information you publish or share (your areas of interest) may be broadcast on your social network pages. If you do not want social networks or third parties including PLUS INVEST to collect or use information based on your profile or your activity on websites, devices or applications outside of social networks for the purpose of serving advertisements, you must refer to the conditions of social networks in order to find out how to configure, unsubscribe or control the distribution of advertisements. You can also refuse using the settings of the applications or your mobile device.

6. Cookies and targeted advertising

Our sites and applications are designed to be particularly attentive to the needs and expectations of our customers. This is among other things why we use cookies or similar tracking technologies to identify you and personalize our services and advertisements, in particular to access your account, manage your shopping cart, memorize your consultations and personalize the offers that we offer you and the information we send you. Cookies allow you to benefit from our personalized advice and to be informed of our promotional offers.

We inform you that we can use advanced targeting features for the distribution of our advertisements, in particular "retargeting" features (by displaying advertising when you browse outside our site or email contact following the consultation of products on our site). These functionalities made possible by the use of cookies are offered by partners, to present you with advertisements better suited to your needs and in connection with your recent behavior on our site. You can end targeting at any time by refusing advertising cookies in your browser or through the ad preference managers offered by partners or in the unsubscribe links in emails. We inform you that unsubscribing from email targeting with our partners does not automatically lead to unsubscribing from newsletters sent by PLUS INVEST. To find out more, see the Cookies section linked below and the privacy policies of our partners.

You can choose to disable cookies at any time. We inform you that if your browser is configured to refuse all cookies, you will not be able to make purchases or take advantage of essential functions of our site, such as storing items in your basket or receiving personalized recommendations.

7. Bank Data

For payment purposes, bank details are collected and stored by our PCI-DSS certified Be2Bill payment service provider. This standard is an international security standard whose objectives are to ensure the confidentiality and integrity of cardholder data, and thus to secure the protection of card and transaction data.

In order to avoid you having to re-enter your bank details for future orders, you can choose, by checking the acceptance box provided for this purpose, that your bank cards are saved in your online account in a secure manner. You can consult the list of your saved cards (in hidden mode), but also delete all or part of its content, in the “Means of payment” section of the “My purchases” section of “My Account”. In this case, your deleted cards will no longer appear in your online account or in future orders, but your bank details will remain kept by our service provider Be2Bill, within the limits necessary to process your orders and their follow-up (payment, guarantee , dispute …).

8. Disable Cookies

8.1 If you use the Internet Explorer browser

In Internet Explorer, click the Tools button, then click Internet Options.

On the General tab, under Browsing history, click Settings.

Click the View Files button.

Click on the Name column header to sort all files in alphabetical order, then scroll through the list until you see files beginning with the "Cookie" prefix. (All cookies have this prefix and usually contain the name of the website that created the cookie).

Select it or cookies including the name "PLUS INVEST" and delete them.

Close the window that contains the list of files, then click OK twice to return to Internet Explorer.

8.2 If you use the Firefox browser

Go to the "Tools" tab of the browser and then select the "Options" menu.

In the window that appears, choose "Privacy" and click on "Show cookies".

Locate the files that contain the name "PLUS INVEST" Select them and delete them.

8.3 If you use the Safari browser

In your browser, choose the Edit menu > Preferences.

Click Security.

Click Show Cookies.

Select the cookies that contain the name "PLUS INVEST" and click Clear or Clear All.

After deleting cookies, click Done.

8.4 If you use the Google Chrome browser

Click on the Tools menu icon.

Select Options.

Click on the Advanced Options tab and navigate to the "Privacy" section.

Click the Show Cookies button.

Locate the files that contain the name "PLUS INVEST" Select them and delete them.

Click "Close" to return to your browser.

9.Google Analytics

PLUS INVEST uses Google Analytics to measure the audience of its sites.

PLUS INVEST also uses the advertising features of Google Analytics. Advertising cookies are used to enable certain features such as remarketing for products like AdWords on the Google Display Network, such as remarketing with Google Analytics, Google Display Network impression reporting, the demographic performance and the centers of interest of Google Analytics and integrated services requiring the collection in Google Analytics of data on your traffic via identifiers and advertising cookies. PLUS INVEST and third-party providers may therefore jointly use proprietary cookies or identifiers (such as the Google Analytics cookie), and third-party cookies or identifiers (such as Google advertising cookies).

You have the option to opt out of Google Analytics advertising features, via the Network Advertising Initiative (NAI) opt-out page.

To oppose Google Analytics cookies click here

To learn more about the Google Analytics privacy and cookie management policy, click here

For more information on how Google uses these advertising cookies, see Google's Advertising Privacy FAQ

To manage your settings related to these cookies and disable these features, go to the Ads Settings page

10. The PLUS INVEST application and your personal data

10.1 Use of your data in connection with the PLUS INVEST application:

As part of the use of the PLUS INVEST mobile application, we collect your personal data (technical identifiers attached to your mobile terminal, customer identifiers, navigation data, geolocation data, etc.). They may be transmitted to subsidiary companies of the PLUS INVEST group or acting under the PLUS INVEST brand or companies – subcontractors – which PLUS INVEST uses in the context of the performance of data processing and analysis services. Some data may also be collected by the publishers of the operating systems used in your mobile phone. We invite you to read the confidentiality policies of the operating system publishers (iOS, Android, Windows, etc.) in order to know the use made of your data by the operating system publishers as responsible for treatment.

Your data is necessary for PLUS INVEST for the management of your orders from the PLUS INVEST application, the management of your membership program and more generally the management of your commercial relations with PLUS INVEST and the personalization of our services. We also use this data for research and statistical purposes.

Depending on the authorizations granted during the download or the first use of the PLUS INVEST application and the configuration made to your phone (activation or not of geolocation, permission or not of push notifications), you will be able to receive by sms, push , or email, information and personalized commercial offers (geo-adapted) concerning our PLUS INVEST points of sale or your profile.

10.2 Notifications

By authorizing the PLUS INVEST mobile application to send you notifications, you will be able to receive commercial offers and information related to your profile or your journey in your store if you have also accepted geolocation. The "Notifications" function of your application has the sole purpose of sending information and personalized commercial offers by PLUS INVEST. You can choose not to receive notifications, refusing them when downloading or using the PLUS INVEST application for the first time.

You can deactivate notifications at any time in the settings of your mobile phone by referring to the technical documentation of your device as well as in the application by going to "my account" under my settings.

10.3 Cookies related to the PLUS INVEST application

PLUS INVEST uses cookies and similar tracking technologies in connection with the use of the PLUS INVEST application and your terminals (mobile or computer) in particular to better identify you and personalize our services. When you install the PLUS INVEST application we collect information about your use of the application or your phone. We use this information to understand and improve our business relationships (including services, suggestions and advertisements). As is the case on the web, we may use these technologies to store an identifier or other information on your device. Depending on the operating system, you can disable these cookies by going to your phone's settings which allow you to manage the applications.